At 228win, we take the privacy and security of your personal information seriously. This Privacy Policy explains what data 228win collects from Pakistani users, how it is used, how it is protected, and what rights you have in respect of your personal data.
All personal and financial data transmitted to and from 228win is protected using industry-standard 256-bit SSL/TLS encryption. Your data is never transmitted in plain text.
228win does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information stays within the 228win ecosystem and trusted service partners.
CNIC copies and identity documents submitted for KYC verification at 228win are stored securely and accessed only by authorised personnel for identity verification and regulatory compliance.
228win collects only the personal data necessary to provide its services, fulfil regulatory obligations, and maintain account security. We do not collect data beyond what is required for these purposes.
You have the right to access, correct, and request deletion of your personal data held by 228win. You may exercise these rights at any time by contacting 228win support.
228win uses cookies to improve platform performance and personalise your experience. Section 9 of this policy explains exactly which cookies are used, why, and how to manage them.
This Privacy Policy ("Policy") describes how 228win ("228win", "we", "us", "our") collects, processes, stores, and protects the personal data of users ("you", "your") who access and use the 228win platform at 228win.vip (the "Platform").
By registering a 228win account, depositing funds, placing bets, or otherwise using the 228win Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy applies to all personal data collected through the 228win website and mobile platform, including data collected during account registration, KYC verification, deposit and withdrawal transactions, customer support interactions, and platform usage analytics.
For the purposes of applicable data protection law, 228win is the data controller in respect of personal data collected through the Platform. 228win is responsible for determining the purposes and means of processing your personal data and for ensuring that such processing is conducted lawfully and securely.
228win operates under applicable international gaming regulations. Users are responsible for determining whether their use of the Platform and the associated data processing is consistent with the laws of their own jurisdiction.
228win collects the following categories of personal data from its users:
| Category | Data Collected | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, Pakistani mobile number, chosen username, password (hashed) | At account registration |
| KYC / Identity Data | CNIC number, CNIC photograph (front & back), selfie photograph, address details | During KYC verification |
| Financial Data | JazzCash/Easypaisa account numbers, bank account details (HBL/UBL/Meezan/Alfalah), transaction records | During deposits & withdrawals |
| Usage Data | Login timestamps, IP address, device type, operating system, browser, pages visited, game activity, betting history | Automatically during Platform use |
| Communications Data | Live chat transcripts, support ticket content, SMS correspondence | When contacting support |
228win does not intentionally collect sensitive personal data beyond what is required for identity verification and regulatory compliance. We do not collect biometric data beyond the photograph required for CNIC-based KYC.
228win uses your personal data for the following purposes:
228win processes your personal data under one or more of the following legal bases:
228win does not sell, rent, or trade your personal data to third parties for their own commercial purposes. 228win may share your personal data with the following categories of third parties only to the extent necessary to provide the Services:
All third-party service providers engaged by 228win are required to maintain appropriate data security standards and are prohibited from using your data for any purpose other than performing services for 228win.
228win retains your personal data for as long as your account is active and for a period thereafter as required by applicable regulatory obligations. The following retention principles apply:
Where retention is no longer required by legal obligation or legitimate business purpose, 228win will securely delete or anonymise your personal data.
228win implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While 228win takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own 228win login credentials and for notifying us immediately of any suspected unauthorised access to your account.
228win uses cookies and similar tracking technologies to operate the Platform, personalise your experience, and analyse usage. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the Platform to function — session management, login state, security tokens | Session / up to 7 days |
| Performance Cookies | Collect anonymised data on how users interact with the Platform to help us improve functionality and fix errors | Up to 12 months |
| Preference Cookies | Remember your language preferences, display settings, and recently played games | Up to 12 months |
| Analytics Cookies | Aggregate usage analytics to understand platform traffic patterns and improve the 228win user experience | Up to 24 months |
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain features of the 228win Platform, including the login functionality.
Subject to applicable law, you have the following rights in respect of your personal data held by 228win:
To exercise any of these rights, please contact 228win customer support via Live Chat or at the email address provided in Section 13. 228win will respond to valid requests within a reasonable timeframe and in any case within 30 days.
228win is strictly an adult platform. The Services are intended for and available only to individuals who are 18 years of age or older. 228win does not knowingly collect personal data from individuals under 18.
228win actively enforces age verification through mandatory KYC procedures. If 228win becomes aware that personal data has been collected from a minor, the relevant account will be immediately closed and any associated data will be deleted in accordance with our retention policies.
If you believe a person under 18 has registered a 228win account, please notify 228win support immediately so that appropriate action can be taken.
228win reserves the right to update or amend this Privacy Policy at any time. Where material changes are made, 228win will notify registered users via SMS to their registered Pakistani number or via in-platform notification with reasonable advance notice prior to the changes taking effect.
The most current version of this Privacy Policy will always be available on this page and will display the date of the most recent revision. Continued use of the 228win Platform following notification of changes constitutes your acceptance of the revised Policy.
We encourage you to review this Policy periodically to stay informed about how 228win is protecting your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 228win, please contact us through the following channels:
228win aims to respond to all data privacy enquiries within 5 business days. Where a request involves significant data access or deletion, we may require identity verification before processing the request.
Our support team is available 24/7 to help with any data privacy requests, account queries, or responsible gaming support. Already a member? Sign back in to manage your preferences directly.
🔞 18+ only | Please gamble responsibly | Users responsible for compliance with local laws